By using this site, the user has unconditionally accepted the terms and conditions of use as given here under and/or elsewhere in the site. All prices listed are in Indian Rupees for delivery in Mumbai City to Virar, Thane, Navi Mumbai up to Panvel*, Pune.
This website is owned and operated by KRISHTINA FOODS PRIVATE LIMITED.
Please verify the time required for each product before ordering. If you have ordered without giving us sufficient notice as per the indicated time on the product page, we would be unable to deliver the product. So please ensure that you read the terms and conditions against each product before ordering.
We ensure that all the products published on this site are available for ordering; however, in certain cases, if the ordered product is unavailable, another product of equal value would be delivered. Also, be aware that the weights indicated are approximate and might vary.
Since cakes are perishable goods and are made to order, we would not be able to provide any refunds. No refunds for wrong addresses, recipient unavailable, and other causes beyond the control of us would be entertained.
In addition, we also follow the policy mentioned below for other applicable products:
We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.
• Returns will be acceptable within 3 days.
• To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging.
• You’ll also need the receipt or proof of purchase.
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, make a separate purchase for the new item.
Your order will be exchanged and the replacement will be delivered within 3 days.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
• If approved, the refund will be credited to your original payment method within 10 business days.
• Please remember it can take some time for your bank or credit card company to process and post the refund too.
While placing an order, please provide us with the following information for delivery at the hotel/residence:
Hotel
• Full address of the hotel
• Room No.
• Telephone number of the hotel
Residence
• Home address with phone number
• Proper landmark
All content on this website including the logo, graphics, text, and design is the property of o-cakes.com / KRISHTINA FOODS PRIVATE LIMITED and is protected by copyright. No part of the content shall be copied, downloaded, uploaded, published, or transmitted without prior written permission from o-cakes.com / KRISHTINA FOODS PRIVATE LIMITED.
o-cakes.com / KRISHTINA FOODS PRIVATE LIMITED may at any time modify the terms and conditions (“Terms”) of the Service without any prior notification to you, and the revised version shall be available on the site.
In the event of you not agreeing to the revised terms, you should stop using the site. By continuing usage, you are agreeing to the published terms.
